Specialized Health Services 



The COVID-19 has marked a new reality for the whole world, therefore, effective and agile crisis management has encouraged companies to transform their strategy involving friendly end-user systems and easy and functional remote access. At COS, we have developed and implemented modular services that are adapted to each phase and to the service chain according to each type of institution with participation in the management of the pandemic. Our processes include both solutions related to PRASS (Testing, Tracing and Sustainable Selective Isolation) and the vaccination program deployed by the government of each country.   

Follow-up services and customer service:

Direct line for users and / or patients Basic services and / or emergency medical response Risk identification, classification and analysis Real-time information transfer Isolation monitoring Positive-COVID-19 patient follow-up Scheduling and monitoring of face-to-face and / or virtual appointments Logistics and suppliers’ payment management

Support services in the management of vaccination by phases:

Updating patient data for phasing Geo referencing patient with the nearest health supplier Scheduling and confirmation of appointments Informed consents Follow-up for second doses Health status monitoring

General Health Care 

The health sector is a segment that requires particular attention due to the nature of the services involved. The challenges of health care are varied due to factors such as volume, accuracy, processing speed, administrative costs and regulatory compliance impact customer satisfaction. Therefore, at COS we implement automated medical case processing strategies that support collection management and processing of patient claims data, which help us process claims in record time under excellent quality standards. Some of the services available to our local and international clients include: 
Medical claims management Health software Frontdesk services (authorization and eligibility) Billing and analysis of medical claims
Indexing and coding of medical cases Medical transcription Coordination of basic medical services
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